Invest Wisely in Service and Support for your Business
EFI’s Software Maintenance Contracts (SWMC) and Support Service Contracts (SSC) give your company a competitive edge because they automatically allow you to receive your Proofing software updates and new features fast and easy. They also allow you to:
- Achieve higher productivity.
- Save precious time by enabling you to download your upgrades and new features online.
- Secure attractive pricing. (We offer special limited time promotions to EFI clients!)
- Receive a clear cost structure for your planning. (All your configuration options are covered for a fixed price, including options that you buy after your initial purchase.)
With EFI’s SSC, you get fast support easily by contacting EFI directly by phone or e-mail for questions and suggestions on how to achieve the best results from our Proofing solutions. As an added value, EFI customers are entitled to our remote support tools powered by WebEx. The tools allow our support department to login to your XF server, so we can find answers to your questions quickly.
EFI also offers an additional discount to businesses purchasing SWMC and SSC. Start on your path to 24/7 fast, simple service and support today by visiting the EFI Contract Store. To learn more about specific criteria, check out SWMC and SSC requirements.
Support Services Contract (SSC)
– Secure direct and fast support for Colorproof XF
Receiving fast and simple support to your questions is essential to your day-to-day work. The Support Services Contract (SSC) enables you to contact EFI directly for technical support questions and suggestions on how to achieve the best results from EFI Colorproof XF.
Your inquiries will be handled via telephone or e-mail by seasoned professionals, who understand EFI technology, can resolve your questions quickly, and provide tips on Colorproof XF. This support enables you to save time and to work more efficiently.
As an added value, customers under a support agreement are entitled to take advantage of EFI's remote support tools. Powered by WebEx, the tool allows our support department to login to your XF server and to find the answers to your questions quickly.
Note: The SSC covers all options to your Colorproof XF configuration. It is valid for a 12 or 36 months. Unlike stated earlier SSC do not renew automatically. Customers need to purchase another contract period when their existing contract expires. EFI will, however, send an email notification to customers owning a contract 30 days before it expires. This email notification will include a link to the site where they can re-purchase another contract period. In North America, support will be offered in English and Spanish. In Europe, support will be provided in English, French and German. The SSC is not available in the Asia Pacific region.Software Maintenance Contract (SWMC)
& Support Services Contract (SSC)
If you are interested in purchasing both SWMC and SSC, an additional discount is available.
Click EFI Colorproof Support Store to register your Colorproof XF software or to purchase extended Colorproof XF maintenance and support contracts.
